Support center

Did not find an answer?

Contact the WeJob team - response within 2 business hours on average. Monday - Friday, 9:00 AM - 6:00 PM.

Required to receive a reply from our Support team.

Getting started and account

From Registration, choose the right account type: candidate to apply, company to publish and recruit. Complete the form, accept the terms, then confirm the email address if verification is requested.

Use Login with the account email. If the password no longer works, start the reset from the login page and follow the link received by email. Also check your spam folder.

The public site lets you browse jobs, training courses, companies, pricing, and contact information. The candidate area is for profiles, CVs, applications, favorites, and messages. The company area is for publications, applications, training, invoices, products, and settings.

Searching jobs, training, and companies

Open Job offers and use the available keywords, location, and filters. Logged-in candidates also see their compatibility score on each offer.

The Training page displays published training courses. Open the detail page to read the program, prerequisites, location, and terms before submitting a request or contacting the relevant center.

The Companies page presents public profiles. Use it to understand activity, culture, technologies, and available jobs before applying.

Applications, favorites, and messages

Open the detail page, check the information, and use the application action. If you are not logged in, WeJob redirects you to login or registration before completing the submission.

Company profile and tech library

Public profiles let candidates review available information about a company, its openings, and its positioning before applying.

Products, payments, and invoices

The Pricing page presents public options. Logged-in companies also have Products & payments to choose suitable offers, including publications and CVTech.

AI, assistance, and CVTech

The AI assistant helps search, filter, or write depending on the page. It can be wrong: always verify important information, especially application data, job descriptions, and legal content.

CVTech is the offer focused on IT profile search and analysis. Companies can access it from products or the dedicated area when access is available.

Review generated texts, remove unnecessary sensitive information, and adapt suggestions to your real situation. AI replaces neither a hiring decision nor human verification.

Settings, security, and privacy

Legal pages detail processed data, cookies, responsibilities, and terms of use. Review them before sending sensitive data or activating certain features.

For deletion, correction, or a question about your data, contact WeJob with the account email and the exact request. Some operations may be irreversible.

Technical troubleshooting

Check the email used, reset the password, then reload the page. If the issue continues, contact support with the account email, browser, and approximate time of the attempt.

Include your role, exact page, action performed, expected result, error message, browser, and a screenshot if possible. The more precise the request, the faster the diagnosis.