7 Jobs en Management

Description

To reinforce our IT team in Geneva, we are currently looking for a Tech Lead - 100%. You will manage our development team based between Ukraine and Belarus.

Excellent communication (writing and speaking) in English and a good understanding of French are required. Russian is a plus.

WHO WE ARE:

Be a part of the GOLD AVENUE journey! 

Launched in October 2018, GOLD AVENUE is an easy-to-use online platform changing the way you store, buy, and sell investment precious metals online. We are an up-and-coming startup with high growth potential and aim to be an innovative e-commerce platform with a fintech spirit.

As the official online retailer of the MKS PAMP GROUP, GOLD AVENUE benefits from the authority and experience of a world leader in the precious metals sector.

After only 2 years, our track record is:

→ 1,200,000 visitors, customers in over 90 countries, more than CHF100,000,000 in sales.

Today, GOLD AVENUE is looking to create new engaging and accessible educational and informational content for all customers and prospects interested in precious metals investment.

We offer a positive and dynamic atmosphere with a solid and passionate team. If you are a creative mind always looking for new solutions, if you like to learn and grow while aiming for excellence, and if you thrive in teamwork and communication, join us at GOLD AVENUE.

Our video: https://bit.ly/3uxmdJa

More info on www.goldavenue.com

The actual structure of the IT department

• 1 CTO
• 1 Product Manager
• 1 Project Manager
• 1 Business Analyst
• 1 Designer
• 2 Quality Assurance Engineer
• 6 Backend Developer
• 2 Frontend Developer

Responsibilities

• Work hand to hand with the business team to understand the business goals
• Help the CTO, the Business Analyst and the Project Manager on the technical side of the project
• Resolve the potential conflicts inside the development team
• Provide or follow the research and the estimations of the tasks
• Deliver the guideline to the development team
• Analyze the work produced by the development team (quality of the code, timesheet, final result)
• Define the goals that all the team members need to achieve and follow their progress
• Improve the security of the project (secure code, coverage tests)
• Suggest improvements
• Help on futures IT recruitments

We offer

• Join an awesome startup and a passionate team
• Work on challenging and innovating FinTech project
• Have the possibility to work with AWS services, SQS, improve the actual infrastructure and test new features

Start date

As soon as possible.

Location

Position based in Geneva with the possibility of regular remote work.

Votre profil

Hard skills required

• 6+ years of Ruby (RoR) development experience (in web development) - or similar
• Skills in PostgreSQL and popular Ruby gems
• Experience in developing APIs
• Experience in writing tests
• Git flow
• Agile flow
• Continuous Integration
• S3 storage & CloudFront CDN
• SQS queues
• Monitoring system solutions

Soft skills required

• Team collaboration and management
• Passionate about development
• Business focus
• Product mindset
• Initiative
• Effective communication
• Behavioral flexibility
• Conflict resolution

Nice to have

• Team Lead or Tech Lead position
• Experience with React, Vue.js and micro-services
• Experience with technologies for solving non-trivial tasks, like Redis, ElasticSearch, AWS, …
• Experience in Continuous Integration
• Experience on a financial technology project
• Experience with different APIs integration (AWS, Payment provider, etc.)
• Experience with Salesforce APIs

Comment postuler

Description

Apptitude SA is a design-centered web and mobile development agency specialized in creating custom, high-end, digital products with beautiful and intuitive user interfaces.  

Apptitude was founded in 2012 at the Innovation Park of the Ecole Polytechnique Fédérale of Lausanne (EPFL). Apptitude has completed over 700 projects for Startups, SMEs, NGOs and Corporation in various domains. Apptitude now ranks in the top 5 of the largest digital agencies in the french-speaking area of Switzerland.

Being at the center of Swiss Innovation and located on the campus of one of the best schools for Engineering and Technology in the world, Apptitude benefits from the most talented people in engineering, software architecture and communication systems.

Apptitude is a team of engineers and digital experts promoting collective intelligence, trust and technical excellence.

Apptitude is on its way to achieve its next growth objective. To contribute in achieving our goal we are looking for a Technical Sales Specialist - web and mobile development.

Votre profil

You have 3-5 years of sales experience (or more) in the web and mobile development industry in Switzerland.

You know how to search and quickly qualify prospect clients with good potential. You absolutely love sales and follow-up on sales opportunities throughout the entire sales cycle efficiently. You are an active listener and capable of formulating technically viable and business smart Value Propositions to the client. You understand your client’s stakeholders landscape and how you can serve their interests best to obtain their support. You manage your sales pipeline efficiently and negotiate and close deals by engaging the necessary company resources to achieve your objectives.

In your current or previous position you were ideally selling IT services and/or tailor-made software to the swiss market. You blend perfectly in the swiss culture and its ecosystem and you understand its regional sensitivities.

As a sales person you have a strong technical background and you are a fast learner able to understand new technologies and processes quickly. You have experience in preparing and pitching technical solutions presentations. As a natural networker you enjoy participating in marketing and sales events and you like interacting with potential leads.

Besides acquiring new clients you know how to keep customers in a long term relationship and you are recognized for your capacity in making sure the customer is happy.

You understand the value of collaboration with the team and you excel in using Sales Force Automation tools to communicate and share information efficiently with your colleagues.

You are used to modern Management by Objectives and you are capable of analysing your sales pipeline to project and maximise your sales targets while ensuring you also attain your objectives related to your prospecting and preparation activities. You are used to weekly and monthly meetings where you are particularly efficient in communicating with the management.

You are well organized and able to travel frequently in Switzerland while retaining a sustainable work/life balance. You master the perfect mix between phone/email/video and personal meetings with clients.

You are perfectly fluent in french and in english and you work using both languages indifferently. You offer additional language skills (German or Swiss-German for example is highly desired). You have a valid driving licence and you are used to optimizing travel time and flexibility using the car and public transport.

If you feel you fit the job and the company culture we suggest you apply. We expect a convincing motivation letter (english or french).

Comment postuler

Description

Position summary
Working with our innovative IoT Lab team in charge of our next generation of connected products and services, the product owner will establish and communicate the IoT strategy for the Business Unit Web Fed. He will also define the roadmap through the backlog (contents and priorities) and align R&D teams on data structure and content.
The product Owner will report to the Head of Product Marketing, Business Unit Web-fed. He will be located in Mex (Switzerland) or San Giorgio (Italy) and will have frequent travels (Switzerland, Italy, Germany and UK).


Main Responsibilities 

• Establish with stakeholders an IoT vision & strategy for BU Web Fed
• Collaborate with the Head of IoT Lab and IoT Product Owners of other BUs to build a coherent roadmap for the IoT project.
• Collaborate in defining business models and ROI.
• Understand and translate the customers’ needs/expectations into a backlog, understandable by the development team.
• Organize alignment of the IoT strategy within the multiple product lines of the BU.
• Follow the proper execution of the IoT roadmap by the BU R&D product lines and the IoTLab (Group level R&D).
• Communicate to stakeholders from BU on IoT project.

Votre profil

Professional Experience & Personal Attributes

• Proven track record in product management (as product manager or product owner)
• Proven track record in working in agile methodology.
• Experience in digital transformation in a connected world, with all the related new mindset.
• Experience on area of IoT, cloud technology, data science.

Your personal attributes

• Clear business mindset with focus on delivering value to customers.
• Ability to understand and explain complex problems.
• Excellent communication skills.
• Team oriented, able to work with multiple actors, in a multi-cultural and international environment.
• Open-minded, proactive, autonomous and with an agile mindset.
• Ability to travel (40-50%).

Your education and languages capabilities

• M.S. degree or equivalent in Computer Science, Information Systems.
• Experience in product management, ideally in an industrial context.
• Proficiency in English, French an asset.

If you want to join an innovative company with a real vision, please click on the "apply" button.

Comment postuler

Description

Our client, a leader in the banking sector in Switzerland and worldwide, is currently looking for a Software Quality Manager. The position is based in Geneva.

As a Software Quality Manager, you participate in the development of our customer's quality policy and ensure its implementation, management, and monitoring.

In this function you will be responsible for the following:

• Organize and lead initiatives to improve the process, investigate and qualify tools, and develop test frameworks,
• Support the development teams in the release management activities,
• Manage and maintain the quality infrastructure, technology, and software,
• Support constant regression and release testing activities,
• Advocate for quality best practices across the development and engineering teams, and establish performant and accurate checks and balances to prevent regressions and production issues,
• Perform project-level test lead duties, including stakeholder discussions, test strategy, mentoring, and deliverable status tracking and reporting.

Votre profil

• Master's degree in computer science or equivalent,
• 10 years minimum experience in software development,
• Significant experience in release management,
• Experience in the banking sector,
• Excellent interpersonal and writing skills,
• Mastery of French and English,
• Obligation to live or willingness to settle in Switzerland for this position.

Comment postuler

Description

Mission

Reporting to the Global CISO and VP of EMEA Delivery, the candidate will be a seasoned executive who will become part of the Advisory Services leadership team. Passionate about cybersecurity, the Advisory CISO will partner with the Sales leadership team in EMEA to help customer’s security executives successfully build and enhance their cybersecurity programs. Our mission is to leverage our 65+ years of innovation and agility in order to provide balanced and tailored services and solutions aligned to our clients’ business needs. We are redefining what it means to be a trusted security and business partner, ensuring our clients are both professionally and personally successful in their careers. The ideal candidate will have served as a CISO or senior security leader who is actively involved in the information security community, providing thought leadership and mentorship to other cybersecurity professionals. The individual needs to possess an executive mindset with a strong understanding of information security and risk management principles in order to help our clients drive a long-term strategy. A self-driven, autonomous and highly motivated proven cyber security industry professional familiar with the industry, competitive landscape, and customer needs. An individual able to work internally and externally to drive practice level strategies and plans into execution. This leader will have a rare blend of intelligence, integrity, domain knowledge, communication skills and general diplomacy with the ability to convey complex cybersecurity concepts and solutions to business and technical audiences. Passionate about assisting clients holistically mature their cybersecurity and risk programs.

Advisory-CISO are to be considered as SWAT team members in charge of solving the most complex cybersecurity problems our customers are faced with. They assemble around this mission dynamically leveraging all available resources to create immediate impact and to develop roadmaps helping our global customers secure their business while integrating back into the highest level of business management the cybersecurity practices required to attain their business goals.

Responsibilities

• Build and enhance business relationships between our clients and the professional, advisory, innovation, and managed services teams.
• Leverage executive level expertise to provide strategic security advice as a trusted security advisor to existing and prospect clientele.
• Assist clients in developing and executing security strategies, and the presentation of those strategies to business executives and Board of Directors.
• In collaboration with Sales, develop and lead client account management strategy and planning sessions and formal proposal presentations.
• Partner with Sales and Marketing to meet and exceed services revenue quotas through business development activities.
• Identify pre-engagement requirements (goals, budgeting, timing, etc.) and assist with the technical scope and proposal creation.
• Increase exposure to Kudelski Security offerings and capabilities through the use of personal network.
• Liaison between the Sales and Service delivery organizations within Kudelski Security
• Assist in the differentiation and maturation of Kudelski’s service offerings and collaborate in the development of new services/offerings.
• As a leader within the region, assist sales in understanding CISO personas, current industry and market issues/trends and assist in positioning Kudelski’s security solutions to security executives.
• Provide billable executive sponsorship and delivery of client-facing projects.
• Be an industry spokesperson in front of both small and larger audiences (such as roundtable events or conferences) and contribute to thought leadership related to practice domain.
• Create and publish thought leadership content (presentations, blogs, articles, etc.).
• Actively participate in billable activities and lead project delivery teams assemble around specific engagements.

Votre profil

Requirements / Profile

• Bachelor’s degree required.
• Minimum 12+ years of information security experience and 5 years of leadership experience
• Familiarity with the Kudelski Security CISO or CxO client
• Successful track record of developing and delivering security services that have exceeded expectations.
• Ability to manage at both long-term planning and operational levels.
• Ability to lead cross-functional dotted-line teams comprised of sales, technical and support personnel in a highly effective fashion.
• Strong negotiation, presentation, verbal and written skills.
• Possess strong business acumen & the ability to correlate business goals with business and cyber security risk in support of developing complex security service and technology solutions.
• Experience in working with enterprise clients & industry technology partners.
• Proven evidence of successfully working in matrix organization and demonstrated leadership skills including management-by-influence.
• Strong network of industry consultants and customer relationships.

Preferred Qualifications
 

• CISSP or CISM certification required
• Proven ISO 27001 experience required
• GDPR understanding required
• Cloud Technologies and digital transformation concepts understanding required
• Master’s Degree preferred
• English speaking and writing are mandatory
• Either French or German speaking and writing are required as a complement

Work location

• Position based out of the Lausanne or Zurich areas
• Coverage of customers across Switzerland is required on a daily basis
• Coverage of customers in France, England and Germany, based on language affinity, might be required
• Expect overnight travelling between 20 and 40% of the time

Comment postuler

Description

We are searching for a Senior Customer Success Manager who is a dynamic, passionate, self-starter to join Alohi's Geneva office. Your job is to support our new customers with an exceptional customer on-boarding program and help currently existing customers receive an exceptional experience with our services. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to not only meet but to exceed their expectations.

Responsibilities:

• Supervise day-to-day operations in the customer service department.
• Create effective customer service procedures, policies, and standards.
• Respond to customer service issues in a timely manner.
• Take ownership of customers issues and follow problems through to resolution.
• Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.
• Implement an effective customer loyalty program.
• Maintain accurate records and document all customer service activities and discussions.
• Assess service statistics and prepare detailed reports on your findings.
• Hire and train new customer service agents.
• Manage the approved budget of the customer service department.
• Stay informed on the latest industry techniques and methods.

Votre profil

• Fluent in English (Both writing and speaking).
• Bachelor’s degree in Business Administration or relevant field.
• A creative thinker - understands clients and can uncover revenue opportunities.
• A minimum of 5 years’ proven experience in a customer service position.
• Proficiency in customer service software such as Zendesk.
• Outstanding written and verbal communication skills.
• Good understanding of management practices and techniques.
• Technologically savvy with the ability to quickly learn new software platforms.
• Excellent leadership and interpersonal skills.

Comment postuler

Description

• Suivre les utilisateurs pendant les phases d’UAT, produire les rapports de tests, organiser les réunions GO / NO GO
• Gérer les ingénieurs de test automatisés pour définir les tests automatique à réaliser en fonction des analyses
• Préconiser un niveau de test approprié centré sur le process de développement logiciel
• Définir les cas d’utilisation avec les utilisateurs et cartographier les produits impactés
• Définir une approche de test basée sur le risque pour les tests de non régression
• Définir la stratégie de test (tests fonctionnels et non fonctionnels)

Votre profil

• La connaissance du domaine financier est un atout
• Au moins 3 ans de travail dans un contexte agile
• Très bonnes compétences en planification et en organisation (au moins 3 ans avec des responsabilités de gestionnaire de projet)
• Expérience avec HP ALM et / ou X-RAY dans l’organisation de tests automatisés et manuels, et dans la génération de rapports
• 3 ans d’expérience dans la conduite de stratégies de test de projets E2E (diversité d’environnements de test, données de test, tests d’intégration critiques, tests basés sur les risques)
• 5 ans d’expérience dans la définition de stratégies de test au niveau produit

Comment postuler